- Jul 27, 2019
That’s really unfortunate whether an individual or the the co itself. Since we are their customer paying their closing fees, we should be able to get answers and responses. I had a horrible time with First Am last year. My direct was fine 2 years prior with them but the Resale contract was terrible... no responses to inquiries, extremely slow, then when I threatened to pull out because we almost missed closing all of a sudden things improved. I refused to use them again.Yup sounds like he's just not one to give much information period.
I really hope mason is better than they were. I’m using them for a BLT contract currently in for ROFR.
Another note, I just sold a contract and the seller opted for magic vacation. I had to follow up with them to get closing docs after estoppel was received. 2+ weeks went by after estoppel. Their email to me said to expect closing docs within 2 wks and when I sled they said they were waiting on estoppel from Disney. I had to tell them, no it’s already been received.
I will say Jeffrey Sweetwas great. I bought a BLt contract in June and it closed 7/21. All communication was prompt and clear. Their only downside was having to mail the deposit vs convenience of credir card deposit but I would use them again in a heartbeat