- Apr 10, 2002
I would try and call back and speak with someone else. They should certainly be able to load your points in.I called yesterday to try to get my points loaded. Contract showed in my account on 5/17. I was told they didn’t have all the paperwork yet??? Emailed my broker and they confirmed Disney has every thing they need. I asked for a supervisor to call me back, but who knows when that will be.
Advice please? Should I call back? The CM I spoke to yesterday was super unhelpful and told me the points should be in my account in another week. I think she truly has no clue what she’s talking about.